REFUND POLICY
We strive to provide you with the highest quality products and exceptional customer service. We understand that sometimes issues may arise with your purchase, and we are here to assist you accordingly. Please review our Return and Refund Policy outlined below:
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Faulty or Defective Products: If you receive a faulty or defective product, we sincerely apologize for any inconvenience caused. We accept returns for faulty items and will gladly provide a refund or replacement. To initiate the return process, please contact us at lean951753@gmail.com within 14 days of receiving your order. Kindly provide us with clear photographic evidence showcasing the defect or fault. Once we verify the issue, we will arrange for a refund to be issued to your bank account. Please note that it may take 2-3 business days for the funds to reflect, depending on your location and financial institution.
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Change of Mind: we understand that personal preferences may change over time. However, we regret to inform you that we do not accept returns or provide refunds for products due to a change of mind. We encourage you to carefully consider your purchase before placing an order.
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Contact Us: If you have any questions or concerns regarding our Return and Refund Policy, please feel free to reach out to us at lean951753@gmail.com. Our dedicated customer support team will be happy to assist you and address any inquiries you may have.
Please note that this Return and Refund Policy is subject to applicable laws and regulations. We reserve the right to amend or update this policy as needed. We appreciate your understanding and cooperation.